Your Customer Rights
Last updated October 24, 2026
A plain-language summary of the rights you have when you use AskMira, gathered in one place so you never have to hunt for them.
Clear pricing, no surprises
You always see the estimated cost of a credit-based action before it runs, and the exact amount before any payment. Free plans need no card, and we never charge you without a clear, confirmed checkout.
Cancel and leave freely
You can cancel your subscription at any time and keep access until the end of the period you paid for. You can export your data and delete your account whenever you wish; we do not hold your information hostage.
Control over your data
You can access, correct, export and delete your personal data and conversations. You control marketing preferences with a single toggle, and unsubscribing is always one click away.
Honesty about the AI
Mira is an AI assistant, not a person, and it can make mistakes. We tell you when a feature is unavailable rather than pretending, and we never charge credits for a request we could not fulfil.
Fair treatment and support
We apply our rules consistently, give reasonable notice before material changes, and answer support requests from real people. Where local consumer law gives you stronger rights, those rights always win.
Security you can rely on
Your password is stored only as an unreadable hash, administrator access is protected by multi-factor authentication, and we will notify you promptly and honestly if a security incident ever affects you.
Provided for transparency. Using this software does not by itself guarantee legal compliance in every country; each operator remains responsible for their own registrations and configuration.